Accessibility Statement for svedbergs.com

1. Contents of this page

How accessible is consumer purchasing on svedbergs.com?
What can you do if you are unable to make a purchase on svedbergs.com?
How do you report accessibility issues in the purchase flow?
Supervision
Technical information about accessibility
How we have tested the accessibility of svedbergs.com

1.2. About accessibility

Svedbergs is responsible for this website and aims to make it accessible to as many consumers as possible for purchasing our products. This statement explains how we meet the requirements of the Act on Accessibility of Certain Products and Services. We also describe any accessibility shortcomings and how we plan to address them. You’ll also find information on how to contact us if you encounter any issues.

The Act on Accessibility of Certain Products and Services applies to company websites and apps where consumers can purchase goods or services or communicate. Svedbergs strives to ensure that our digital purchase flow is perceivable, operable, and understandable for all consumers – regardless of ability or the assistive technologies used. We aim to achieve basic accessibility by following the guidelines for consumer-oriented websites offering goods and services.

2. How accessible is consumer purchasing on svedbergs.com?

We are aware that not all parts of the purchase flow are currently accessible. See the sections on technical information and how we have tested accessibility.

3. What can you do if you are unable to purchase products on the website?

Please contact us if, due to the shortcomings listed below – or other issues – you are unable to complete a purchase.

You can contact us by

Sending an email to e-handel@svedbergs.se

4. How do you report accessibility issues in the purchase flow?

We continuously strive to improve the accessibility of svedbergs.com for all consumers. If you encounter problems not described on this page, or if you believe we are not meeting legal requirements, please let us know.

5. Supervision

The Swedish Post and Telecom Authority (PTS) is responsible for supervising e-commerce services under the Act on Accessibility of Certain Products and Services. If you are not satisfied with how we respond to your feedback, you may contact PTS and report the issue.

Swedish Post and Telecom Authority (PTS)
Report accessibility issues in a service | PTS

6. Technical information about accessibility

This website’s consumer purchase flow is partially compliant with Level AA of the Web Content Accessibility Guidelines (WCAG) version 2.1.

This website was published on 2020-02-01. In 2025, Svedbergs initiated a digital development project aimed at identifying and addressing accessibility barriers. The goal is to resolve the majority of known issues and to ensure the site’s purchase flow meets Level AA compliance by the end of September 2025. Some elements will not be resolved until late 2025, as they were not included in the project scope. Technical testing has been conducted continuously.

Action Plan

The purchase flow content to be addressed and when is described below.

- Issues to be resolved on product pages in September 2025
  - Machine-readable labels are missing.
  - It is unclear whether a dropdown menu has any selectable options, and therefore may not expand.
  - The attribute title is identical to the ALT text in multiple locations.
  - In mobile view, touch targets are too small and lack sufficient spacing.
  - Certain elements in the product filter lack associated label elements.
  Individual product pages
  
  Issues to be resolved on individual product pages in September 2025
  - Some footer links do not have recognizable names.
  - Machine-readable labels are missing.
  - Heading elements in the footer are not structured sequentially or hierarchically.
  - In the footer, the “title attribute” is the same as the “text content” and should be changed to “Navigate to XXX”.
  - Unique aria-labels are missing in the footer, making it unclear to screen readers.
  - In mobile view, spacing between touch targets needs to be increased to avoid mis-taps.
  Image material
  
  Issues to be resolved in image content during 2025–2026
  - A number of product images are missing accessibility-adjusted ALT text.
- Issues to be resolved in product subcategories in September 2025
  - Insufficient contrast between background color and foreground color.
  - No focus indicator appears when tabbing across products, and there is an additional issue where two tab presses are needed per product.

7. How we have tested the accessibility of svedbergs.com

The digital development project focused on accessibility has conducted reviews using both validation tools and manual testing.

Before any accessibility improvements were implemented, an analysis of svedbergs.com was carried out on 2025-06-23. Lighthouse and PageSpeed were used for the evaluation, resulting in a score of 74%, which according to Google’s Lighthouse/PageSpeed guidelines is interpreted as "needs improvement".

A new evaluation will be conducted once the identified and planned improvements have been implemented and published.

The most recent review was completed on 2025-05-16.
This statement was last updated on 2025-06-27.