Svedbergs i Dalstorp AB (hereinafter referred to as “Svedbergs”/“we”) respects your personal privacy and your right to control your personal data. Svedbergs i Dalstorp AB, together with wholly-owned subsidiaries (the Svedberg Group) is the personal data controller for the processing of personal data and is responsible for ensuring that data is processed in accordance with applicable legislation.
Information on the data relating to you that we process, for what purposes, the legal base for this processing, how long the data is retained, your rights, etc. can be found below.
Svedbergs maintains transparency with regard to how personal data is collected and processed, and why. Processing involves all dealings with personal data such as collection, storage and use.
Svedbergs essentially processes the following personal data:
- Names, personal ID numbers, contact details, addresses, payment information and history with regard to customers,
- Names and contact details of current business contacts,
- Names and contact details of previous business contacts,
Svedbergs does not process any sensitive personal data.
We collect data in various ways:
Svedbergs primarily collects personal data directly from the registered party by means of customer orders, telephone contact, email, or via websites and social media. In some cases, Svedbergs collected data from parties other than the registered party, such as from publicly accessible sources and from third parties in the form of contact lists or details from credit scoring companies.
If Svedbergs collects data from any party other than the registered party, the registered party will be notified of the processing operation as soon as possible, and at the latest within one month of the data being collected.
To conclude and maintain contractual relationships
Svedbergs processes personal data when preparing for contracts (potential customers, suppliers or partners) and for administration and fulfilment of concluded contracts (current and previous customers, suppliers or partners).
Personal data relating to customers who are private individuals is processed in order to meet Svedbergs’ obligations in accordance with the contract with the registered party, such as payment management, delivery and management of complaints and warranty issues.
Personal data relating to business contacts is recorded in order to maintain contact. This data is processed on the basis of Svedbergs’ legitimate interest in maintaining business relations, and in order to communicate with the registered parties. As a basis, Svedbergs is of the opinion that this interest outweighs the registered parties’ interests in protection of their personal privacy. Personal data will only be processed for the intended purpose, and only for as long as the registered party is a Svedbergs business contact.
The processing of personal data is necessary to allow Svedbergs to submit tenders and fulfil obligations in accordance with contracts.
Svedbergs processes personal data obtained in connection with recruitment procedures.
Personal data may be processed in data systems at affiliated Svedbergs companies and organisations with which Svedbergs cooperates during the recruitment process. This personal data will be retained by Svedbergs and these partners for the period necessary in order to complete the recruitment procedure.
In the case of the recruitment procedure, applicants are given the opportunity to consent to Svedbergs retaining their personal data for the purposes of future recruitment needs. Applicants may withdraw such consent at any time. The data will be deleted if registered parties no longer consent to allow Svedbergs to process personal data for the purposes of future recruitment procedures.
Svedbergs processes email addresses in order to market the company’s products directly. This data is processed on the basis of Svedbergs’ legitimate interest in maintaining business contacts, and in order to communicate with the registered party as a business contact. As a basis, Svedbergs is of the opinion that this legitimate interest outweighs the registered party’s interest in not processing the data.
Development and improvement of Svedbergs products and services
Svedbergs processes correspondence and feedback relating to the company’s products and services. This data is processed on the basis of Svedbergs’ legitimate interest in being able to develop and improve the company’s products and services, as well as for statistical purposes and quality and environmental work.
As a basis, Svedbergs is of the opinion that this interest outweighs the registered party’s interest in not processing the data.
Data is processed in accordance with applicable legislation, and this means that personal data is not stored for longer than necessary with regard to the purposes of the processing operation. Svedbergs removes personal data regularly when it is no longer relevant for the purposes for which it was collected.
Some information may be retained for longer as this is required due to other legal requirements such as the Bookkeeping Act.
The same item of personal data may be stored in a number of different locations for different purposes. This may mean that an item of data that has been removed from the system as it is no longer necessary may still be present in another system where it is stored pursuant to a different legal base or for a different purpose where the personal data is still needed.
In any case, your data is never kept for longer than is permitted by current personal data legislation.
Svedbergs may share personal data with Svedbergs’ personal data assistants. Svedbergs’ personal data assistants process personal data on behalf of Svedbergs and in accordance with Svedbergs’ instructions. Svedbergs has personal data assistants who deal with transport and deliveries, marketing and IT services.
Svedbergs has written contracts with the company’s personal data assistants. According to these contracts, the security of the personal data process is guaranteed and the personal data assistant undertakes to comply with Svedbergs’ security requirements and requirements relating to the international transfer of personal data.
Svedbergs may share personal data with companies within our own group so that we can supply our services and products. This means that they too need a certain amount of information about you as a customer.
Svedbergs may share personal data with contractors, subcontractors and resellers for administrative purposes in respect of customers and contact persons, as well as for the direct marketing of Svedbergs products. If data is shared in this way, the companies receiving the data are the personal data controllers for the personal data.
However, these parties may not use your personal data for any purpose other than providing the service or product, or on the terms that we specify.
Svedbergs never sells any personal data to any other party for direct marketing purposes or similar. Otherwise, Svedbergs only issues data if required to do so by enforceable law or if the registered party has given consent.
According to applicable personal data legislation, the registered party has the right to request what is known as a register extract containing information on the personal data processed by Svedbergs in respect of the individual in question. Requests in accordance with this paragraph must be made in writing and signed personally by the individual in order to prevent unauthorised access to personal data.
The registered party also has the right at any time to request that Svedbergs corrects, blocks or erases the individual’s personal data
If Svedbergs is obliged by law to continue storing the personal data, the data may only be blocked.
The register has the right to unsubscribe from our newsletter or direct marketing mailings at any time. This may be done by clicking a link in the mailing or by contacting Svedbergs. In this case, Svedbergs will cease the processing of the registered party’s personal data for this purpose.
Contact details for Svedbergs can be found at the end of this document that you can use if you wish to exercise your rights.
You normally have the right to exercise your rights free of charge. However, if your request is obviously unfounded or unreasonable, we may make a reasonable charge or choose not to accommodate your request.
Svedbergs will respond to requests from you without unnecessary delay, and normally within one month. We will notify you if we need more time or if we are unable to accommodate your request for any reason. We may also request further information from you if so required so that we can confirm your identity and ensure that it is you, and no one else, who is attempting to access or control your personal data.
You may contact us if you are of the opinion that your personal data is being processed in contravention of applicable law, or that your rights are not being respected by us. You also have the right to submit a complaint to the Swedish Data Protection Authority. The Swedish Data Protection Authority provides further information on what to do.
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Svedbergs i Dalstorp AB
SE-514 63 Dalstorp, Sweden
Telephone: +46 (0) 321 53 30 00